Student Solution

-->

"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

1 University

1 Course

1 Subject

Case Study 12A

Case Study 12A

Q New Balance is a well-known manufacturer of athletic shoes based out of New England and now over 75 years old. It is one of the few remaining companies in this industry to maintain production within the United States. Here is a brief video that takes us into one of their New England manufacturing plants. How does it stay competitive with other manufacturers located in low-cost labor regions? It embraced Lean starting in 2003 and through a journey spanning over a decade, New Balance was able to create and sustain a competitive advantage. Their story is provided through the Lean Enterprise Institute [ref 3] knowledge center of case studies and can be read here using this link … https://www.lean.org/common/display/?o=812 (Links to an external site.) Questions 1. What are some examples of how New Balance is creating a culture of employee empowerment and engagement? 2. What benefits were achieved through their cardinal rule “that no one was losing their job”? 3. Describe at least 5 examples of how New Balance was able to reduce costs through the application of Lean tools. 4. In what way(s) was New Balance able to improve the customer experience through its Lean transformation? Rubric Case Study Rubric Case Study Rubric Criteria Ratings Pts This criterion is linked to a Learning OutcomeApplication of Chapter Concepts to Case Study Example 10 to >7.0 pts Excellent Supports CS diagnosis and opinions with strong relevant arguments and well documented evidence; presents a balanced and holistic critical view; interpretation is both reasonable and objective. CS response shows evidence of knowledge and understanding of assigned reading and interactive exercises. Provides quality and quantity of relevant concepts applied to the specifics of the CS. Includes analytics, research, observation, ideas and recommendations, potential solutions and sensitivity analysis. Goes beyond the basic answers to the prompts and demonstrates thoroughness of responses by incorporating numerous chapter concepts. 7 to >5.0 pts Average Supports diagnosis, suggestions and opinions with limited reasoning and evidence; presents a somewhat one-sided or incomplete argument; demonstrates modest engagement of chapter concepts to the ideas presented. Makes appropriate but somewhat vague connections between identified issues/problems and concepts studied in readings, interactive exercises and/or lectures; demonstrates some command of the analytical tools studied; supplements case study with limited research. Answers to the prompts are basic and routine. 5 to >0 pts Poor CS response is light in content with little or no action suggested and/or inappropriate solutions proposed to the issues in the case study. Lacks suitable connection between the issues identified and the concepts studied in the readings and interactive elements; supplements case study, if at all, with incomplete research, documentation and citation of resources. Does not adequately answer all the CS prompts. 10 pts This criterion is linked to a Learning OutcomeContent - Relevance, analytical thought and expression of ideas/points 5 to >3.0 pts Excellent Identifies and demonstrates a sophisticated understanding of the main issues/problems/opportunities in the case study. Presents an insightful and thorough analysis of all identified issues/problems; includes all necessary supporting materials and/or calculations. 3 to >2.0 pts Sufficiently Average Identifies and demonstrates an average understanding of most of the issues/problems/opportunities. Presents a moderate analysis of most of the issues identified within the CS; May lack appropriate elaboration to express ideas/points. May be missing some support materials and/or necessary calculations. 2 to >0 pts Poor Identifies and demonstrates at or below minimum acceptable understanding of the issues/problems/opportunities within the CS. Lacks analytical fortitude, or responses are irrelevant Presents a superficial or incomplete analysis of the identified issues; omits supporting materials and/or necessary calculations. 5 pts This criterion is linked to a Learning OutcomeProfessionalism - Writing mechanics and formatting quality of written submittal 5 to >4.0 pts Impeccable - few to zero errors Demonstrates clarity, content flow and correctness; formatting is appropriate and writing is free of grammar and spelling errors. 4 to >2.0 pts Presentable Occasional grammar or spelling errors, however document offers a clear presentation of ideas; may lack organization or proper formatting. 2 to >0 pts Poorly presented - numerous errors Writing style is unfocused, difficult to follow, rambling, or contains serious/numerous errors; poorly organized or does not follow specified guidelines. 5 pts Total Points: 20 PreviousNext

View Related Questions

Solution Preview

Following are the examples that New Balance is providing to its employees to create a culture of work empowerment: • The company is conducting training regularly to keep the employees up to date. • The company provides a chance to work on Kaizen or continuous improvements plan to its employees monthly. It will help employees to increase the level of their performance and work productively for the company. • Involving employees in the decision-making process to increase the level of empowerment and engage employees in value-adding activities.